Privacy Policy

phjl org operates the online gaming platform accessible at phjl-org.com (the "Platform"). For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, phjl org acts as the Personal Information Controller in respect of the personal data collected from players and visitors to the Platform.

This Privacy Policy applies to all personal information collected by phjl org through the Platform, including information collected during account registration, identity verification, payment processing, customer support interactions, and general use of the Platform's features and games.

phjl org collects personal information only to the extent necessary to provide our services, comply with applicable Philippine law, and maintain the security and integrity of the Platform. The categories of personal data we collect include:

phjl org does not collect sensitive personal information — such as racial or ethnic origin, political opinions, religious beliefs, or health data — unless specifically required for responsible gaming purposes (for example, where a player voluntarily discloses a gambling-related health concern when requesting self-exclusion).

phjl org uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and administer your phjl org player account, including verifying your identity and age in accordance with Philippine gaming regulations.
• Service Delivery: To provide access to the Platform's games, process deposits and withdrawals, and deliver the features and functionality you have requested.
• Regulatory Compliance: To comply with our obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR regulatory obligations, and the Data Privacy Act of 2012.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform and its players.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, and apply deposit or session limits where requested by the player or required by regulation.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyze aggregated, anonymized usage data to improve the performance, features, and user experience of the Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your explicit consent to receive such communications. You may withdraw this consent at any time.

Under the Data Privacy Act of 2012, phjl org processes your personal information on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide the gaming services you have registered for on phjl org.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for phjl org's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and interests as a data subject.
• Consent: For certain processing activities — such as sending marketing communications or processing sensitive personal information — phjl org will obtain your explicit, informed consent before proceeding. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

phjl org does not sell, rent, or trade your personal information. We may share your data with third parties only in the following limited circumstances:

• Payment Processors: We share financial data with payment service providers — including GCash, PayMaya, BPI, BDO, and Metrobank — solely to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: We may share identity documents and personal details with licensed KYC and AML compliance service providers to fulfill our regulatory verification obligations.
• Regulatory Authorities: We are required by law to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities upon lawful request.
• Game Software Providers: Certain technical data — such as session identifiers and game logs — may be shared with our licensed game software providers for the purpose of game delivery, fairness auditing, and technical support.
• Professional Advisers: We may share data with our legal, financial, and compliance advisers where necessary to obtain professional advice or to defend legal claims.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of phjl org's business, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.

phjl org uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and understand how you use the Platform.

The types of cookies used on phjl org include:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional Cookies: Remember your preferences — such as language settings and display options — to provide a more personalized experience.
• Analytics Cookies: Collect anonymized data about how players use the Platform, helping us identify areas for improvement. No personally identifiable information is collected through analytics cookies.
• Marketing Cookies: Used only where you have provided consent, to deliver relevant promotional content within the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. phjl org does not use third-party advertising networks or cross-site tracking technologies.

phjl org retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and PAGCOR regulatory requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act and applicable tax regulations.
• Gaming History: Retained for a minimum of three (3) years for responsible gaming monitoring and dispute resolution purposes.
• Customer Support Records: Retained for two (2) years from the date of the last interaction, unless a longer period is required for ongoing dispute resolution.
• Technical and Log Data: Retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with phjl org's data disposal procedures.

phjl org implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS encryption for all data transmitted between your device and the Platform;
• Encryption at rest for sensitive personal and financial data stored on phjl org servers;
• Role-based access controls limiting data access to authorized personnel with a legitimate operational need;
• Regular security audits and vulnerability assessments of Platform infrastructure;
• Multi-factor authentication requirements for administrative access to data systems;
• Staff training on data protection obligations and security best practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phjl org will notify the National Privacy Commission of the Philippines within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay.

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by phjl org:

To exercise any of these rights, please contact the phjl org Data Protection Officer using the contact details in Section 14. We will respond to all data subject requests within thirty (30) days of receipt, as required by Philippine law. In complex cases, this period may be extended by a further thirty (30) days, and we will notify you accordingly.

The phjl org Platform is strictly intended for persons aged 21 years and above. phjl org does not knowingly collect personal information from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

phjl org primarily processes and stores player data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, to cloud hosting providers or game software suppliers — phjl org will ensure that such transfers are carried out in accordance with the Data Privacy Act of 2012 and its implementing rules.

Specifically, phjl org will only transfer personal data internationally where:

• The recipient country provides an adequate level of data protection as recognized by the National Privacy Commission of the Philippines; or
• Appropriate safeguards are in place, such as contractual data processing agreements that impose equivalent data protection obligations on the recipient; or
• The transfer is necessary for the performance of our contract with you.

The phjl org Platform may contain links to or integrations with third-party services — such as payment gateways and game software providers — that operate under their own privacy policies. phjl org is not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information directly to them.

phjl org does not integrate third-party social media plugins, advertising networks, or cross-site tracking tools that would allow third parties to collect your personal data through the Platform without your knowledge.

phjl org may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players via the email address associated with their account and post a prominent notice on the Platform prior to the changes taking effect.

The effective date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how phjl org protects your personal information. Your continued use of the Platform following the effective date of any revised Policy constitutes your acknowledgment of the changes.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way phjl org handles your personal data, please contact our Data Protection Officer:

• Platform: phjl org — phjl-org.com
• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Jurisdiction: Republic of the Philippines

If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the independent regulatory authority responsible for enforcing the Data Privacy Act of 2012 and protecting the rights of Filipino data subjects.

For responsible gaming concerns, including self-exclusion requests, please visit our Responsible Gaming page or contact our support team directly. All privacy and responsible gaming requests are handled with strict confidentiality.